Real reviews from real customers across Hampshire and Berkshire. Every single one, five stars. View services and pricing or see work from the workshop.
"Gary is the best luthier I've ever used and I wouldn't hesitate to recommend him to anyone in the music business wanting a professional, reasonably priced service with great end results."— Roger Wilkinson · Gibson J200 Studio Acoustic
"Fantastic experience setting up and repairing a dent on a Gibson J200 Studio Acoustic. We were kept updated by Gary through WhatsApp throughout the process. The finished result was amazing — all polishing and repair work was A1 and the set up has made the instrument a dream to play. Gary is the best luthier I've ever used and I wouldn't hesitate to recommend him to anyone in the music business wanting a professional, reasonably priced service with great end results."
"Gary is a friendly, helpful and conscientious chap, exactly the kind of luthier all gigging musicians need to keep their instruments at their best. Prior to Gary's help, my Bass VI had intonation issues, an uncomfortable high action and fret buzz. He has transformed this instrument into something I can confidently gig with — it sounds great and is finally a joy to play. Frankly, this set up service was worth every penny and I can't recommend it enough."
"Took my Les Paul to Gary with an electronics issue and it was fully diagnosed and resolved. I'm very happy!! Gary is a lovely guy, very welcoming and friendly… and certainly knows his stuff! I wouldn't hesitate to recommend Fretwork by GB and Gary!"
"I asked Gary to set up and install some new pickups on 2 guitars — a Gibson Les Paul and a Fender Stratocaster. A week later my 2 toys were ready and the Strat has been transformed not only in sound but playability as well. Equally the Les Paul is so much easier to play. I would highly recommend Gary's services — he genuinely loves guitars and the quality of his work is second to none."
"Took my Fender Ultra Telecaster to Gary to sort out a bodged fret level by the previous owner. Gary levelled, recrowned and polished and set up to my specs perfectly. Fantastic job — and Gary even dropped the guitar back to my home. Brilliant job done. Highly recommend!"
"Gary is an excellent guitar tech — friendly, professional, and highly skilled. His workmanship is top-notch, and his prices are very fair. I couldn't recommend him more!"
"Gary at Fretwork did a great job on my much loved Gibson LP — redressed some worn frets, nut filing and adjustment, and set-up confirmation. Work was done professionally and promptly at a very reasonable cost. Guitar returned to me re-strung, polished and playing as I want it. Highly recommended."
"I sent my Gibson SG off to Gary to get some pickups installed along with some other wiring bits and he done a fantastic job — cannot recommend this man anymore!! Quick turnaround, very knowledgeable and I will be taking my guitars there in the future!"
"I asked Gary to set up and install some new pickups on 2 guitars — a Gibson Les Paul and a Fender Stratocaster. A week later my 2 toys were ready and the Strat has been transformed not only in sound but playability as well. I would highly recommend Gary's services — he genuinely loves guitars and the quality of his work is second to none."
"My Taylor GS Mini had been played hard for many years and was in urgent need of some TLC. Gary set the guitar up perfectly, lowering the action, dressing the highly worn frets and dealing with a small crack on the body. The guitar has absolutely been transformed. I can't believe how reasonably priced it all was given the amazing attention to detail. Good old fashioned personal service, just as it should be."
"I decided to get my nineties USA Strat, along with my son's 1980s Washburn shredder, put back into primo condition. Gary did a brilliant job and replaced the nut — the instrument now plays beautifully, keeping in perfect tune once again. He also reset the Washburn, unlocking the bridge for a tremolo, and this guitar (packed away for years) now has a new lease of life. Fretwork by GB is now my 'go to' for servicing and fixing all my instruments."
"The first time I met Gary gave me confidence from the outset. He is engaging, friendly and utterly reliable. He diagnosed an electronic wiring fault on my Gretsch G5422 from the pots to the ground wire of the output jack, and fixed the fault at a very reasonable charge. He is clearly a high quality guitar technician who takes time to explain the details and I would recommend him without hesitation."
"I am so pleased to have found Gary as a luthier for my instruments. I have complete trust in his work and I always feel at ease with my guitars being in his care. Gary is also a super nice guy and I always get a sense of his passion and pride in what he does. Would highly recommend Gary and his work."
"Could not recommend more! After putting together a guitar made from parts I was having a huge headache getting it to play well. I took it to Gary and the result was phenomenal. Great communication and final product — I haven't been able to put down the guitar since."
"Gary was brilliant from start to finish. He was able to service my broken electric guitar on the same day of request, got the job done in 10 mins, even replaced a string and tuned my guitar for good measure. Guitar working perfectly now. Amazing service — I'll be back!"
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